Detailed description of the TomorrowNow Support Services website
TomorrowNow -
Enterprise Support Services Objective: Enable our clients to maximize the value and extend the life of their enterprise software systems.
Method: Deliver extraordinary support service at an appropriate and affordable cost.
Result: Clients regain control of their IT strategies.
Clients gain an increased return on investment from enterprise software applications.
Clients are able to redeploy resources to implement innovative projects that improve their own bottom lines.
How We Do Business:
* Client satisfaction trumps all other requirements or considerations.
* Set expectations clearly. Then exceed them.
* Be proactive.
* Don't stop working until the issue is resolved.
* Treat clients, vendors, partners, colleagues, and even competitors, with respect.
TomorrowNow is focused on delivering extraordinary client service. We have built a strong team of very experienced support engineers and a world class service automation infrastructure. Our management and support teams have had extensive experience working with enterprise software system licensees, managing, upgrading, and installing products. We understand our client's challenges and appreciate what it takes to support and maintain systems.
Founded in 1998, TomorrowNow, Inc. is the most experienced third-party provider of software maintenance for
PeopleSoft Support,
JD Edwards Products, and
Siebel CRM Software applications. TomorrowNow, Inc. offers the TomorrowNow Support Services program that replaces vendor Annual Maintenance and Support Services. As a wholly owned subsidiary of SAP since January 2005, TomorrowNow can also provide our support services as an integral part of the SAP Safe Passage program.